Thank you for your responses. I actually emailed ebooktechnologies. They sent an immediate email telling me that I have to update firmware. Since I bought the item off of ebay I didn't have a Smart Media card and a PC reader. Apparently according to the email you can no longer upgrade via the server. The person sent me the files to upgrade. So I am now waiting for my Smart card and reader to come to see if this works. I will keep you updated.
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