Thread: Rescue Pack for Paperwhite and Touch
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Old 12-31-2016, 11:21 AM   #93
knc1
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Posts: 17,212
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Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by dhdurgee View Post
I just thought of something. Does a firmware upgrade touch the diag partition? If not, perhaps the problem is only true for the newest issued KT3 units.

Dave
As far as is known, no.

The diags OS is burned into the eMMC prior to assembly and no one has ever seen an Amazon update that contains a diags update.
The package format supports updating diags, so that might change at any moment.

Another random thought -
Did you have the USB cable disconnected when trying to do the install?
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