Thread: Refurb Kindle 4 from Woot can't login to Amazon
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Old 01-17-2019, 01:11 AM   #4
rmnelson
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Posts: 14
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Join Date: Mar 2011
Device: Kobo Libra 2, Kobo Clara HD
Quote:
Originally Posted by JimmyR View Post
See this:
https://www.amazon.com/gp/help/custo...deId=202048000



Edit: Not sure about your menu access issue. Can you access the usb storage? If so, try downloading the latest firmware, copy it to the root of the usb storage and reboot the kindle (press and hold the power button for 40 seconds if you still can't access the menu).
Yes, I can access the USB storage. And after a couple of 40 second resets I also was finally able to access the settings menu. I updated to v. 4.1.3 and was able to sign in. Thanks for pointing me in the correct direction!
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