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Silarona · 02-16-2020, 05:05 PM

Hi!
A few months back my ebook just froze in one status - I can turn it off an on perfectly, if I turn it on I can navigate, do anything, then if I turn it off and on again, it returns to the state it froze in a few months ago. I can't add or delete books, because they disappear/reappear when restarted. I can't add new bookmarks or notes. My last book and last visited page disappears too.

I've tried reformatting and deleting everything multiple times but no luck. The software should be up to date. A friend got the same model around the same time as me (nearly exactly 4 years before it froze) and he has the same problem. Any ideas?

02-16-2020, 05:05 PM	#1
Silarona Junior Member Posts: 2 Karma: 10 Join Date: Feb 2020 Device: PocketBook 614W	614W status frozen Hi! A few months back my ebook just froze in one status - I can turn it off an on perfectly, if I turn it on I can navigate, do anything, then if I turn it off and on again, it returns to the state it froze in a few months ago. I can't add or delete books, because they disappear/reappear when restarted. I can't add new bookmarks or notes. My last book and last visited page disappears too. I've tried reformatting and deleting everything multiple times but no luck. The software should be up to date. A friend got the same model around the same time as me (nearly exactly 4 years before it froze) and he has the same problem. Any ideas?