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Old 02-04-2008, 03:59 AM   #1
STORMCROW
Junior Member
STORMCROW began at the beginning.
 
Posts: 7
Karma: 11
Join Date: Jan 2008
Device: CYBOOK GEN3
Angry New and Frustrated

Hi,
I was hoping my first posting might be on asking for information or some other useful book building task, such is not to be. Instead I am asking for advice because the frustration levels are rising rapidly.

I received two ebooks on Christmas Eve (one for me and one for my wife - stops arguements over reading). It was lovely all was going well then my wifes unit just packed in. Both the unit and SD card can be recognised by the PC but when switched on the screen has a single line on it. My wife has contacted booken about this and after some days received several helpful messages but nothing has improved and now they have stopped replying to her. What on earth can we do.

All helpful advice is most welcome.

Not very good customer relations.
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