Reader Library Software Issue
My wife installed the software some time ago (1 yr) and it all worked fine.
About 2 weeks ago she received an error message (she doesn't remember exactly what it said).
After that message she has been unable to open the program
We have removed the program (the right way---thru control panel) multiple times and reinstalled it. It shows that it is there and is the right size.
We have the icon and when we click on it it pauses a second and then NOTHING.
I have temporarily turned off McAfee and the Firewall and that did not help either.
We have contact Sony elibrary help and they were none.
My wifes computer is a Gateway laptop with Windows XP
It works on all other househould computers.
Thanks in advance
Last edited by MJH; 12-17-2009 at 03:56 PM.
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