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It happened to me. I sent my reader to Sony for service and they in turn sent me a new reader instead of fixing the old one. Since I shared an account with my ex-roommate at the time, we already had a total of 6 devices on the account (2 PRS-505, 2 laptops, and both of our work PCs). I had to call Sony to have the old reader removed in order to register my new one. It only took 5 minutes.
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