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rjfarrell · 10-19-2009, 09:37 PM

If I recall, you have to HAVE the old reader connected in order to de-authorize. I had that issue, had to call Sony Support to get them to de-authorize for me. They questioned me about where the other reader was (dead), then they processed for me.

10-19-2009, 09:37 PM	#3
rjfarrell Zealot Posts: 111 Karma: 142 Join Date: Nov 2008 Location: Arizona (USA) Device: Sony PRS-505, Iphone, Ipad	If I recall, you have to HAVE the old reader connected in order to de-authorize. I had that issue, had to call Sony Support to get them to de-authorize for me. They questioned me about where the other reader was (dead), then they processed for me.