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Tdew · 10-19-2009, 05:54 PM

Hi,
I've got two 505s that are registered with Sony for buying books.
A screen problem resulted in a replacement for ebook #1, but now I cannot find how to remove the older one and put in the replacement serial number.
If I connect the new one to the EBook store, I'm told that it's not a valid reader unless I register it.
I want to remove the old one and have asked Sony how to do so, but have not received anything more than the automated response.

The unusual thing is that I did receive a survey asking if I was satisfied with the response after contacting Sony support... (I do keep a watch on my junk mail folder too)

Does anyone know how to go about removing the dead reader?

10-19-2009, 05:54 PM	#1
Tdew Member Posts: 18 Karma: 10 Join Date: Jun 2009 Device: Sony PRS 505	How to remove a reader from Sony's list Hi, I've got two 505s that are registered with Sony for buying books. A screen problem resulted in a replacement for ebook #1, but now I cannot find how to remove the older one and put in the replacement serial number. If I connect the new one to the EBook store, I'm told that it's not a valid reader unless I register it. I want to remove the old one and have asked Sony how to do so, but have not received anything more than the automated response. The unusual thing is that I did receive a survey asking if I was satisfied with the response after contacting Sony support... (I do keep a watch on my junk mail folder too) Does anyone know how to go about removing the dead reader?