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Old 06-13-2021, 06:19 PM   #1
ilyats
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Posts: 95
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Join Date: May 2018
Device: Boyue Likebook Muses T78D
USB connection dead

My brand new Nova 3 Color stopped being recognized by a computer over USB link less than 2 weeks after I received it. In addition, it becomes unstable when connected to computer, hanging up or rebooting randomly.
I have found other people having reported USB connection problem with Boox devices, has anybody experienced instability as well, has one found a solution? I have tried factory reset and enabling and disabling USB debugging and changing default USB mode in developer options (using third party launcher to get to Google android settings.)
Logs of my Linux system show one weird thing about time the problem started: at one moment Nova presented itself as mass storage device QUSB_BULK_SN by Qualcomm, rather than MTP device SDM636-MTP _SN by Onyx, as it regularly does. Does it suggest firmware problem?
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