They vary greatly by store. I've been to some that have very pleasant and helpful staff, and one that had someone who ticked me off so much (and over a watch battery, of all things) that I didn't go near their stores for several years. It takes a lot to annoy me that much. Also, they tend to have high prices. They're sort of a convenience store for batteries. But when you have 10 minutes and need to have a weird battery now (which happened to me a few months ago) there's nowhere else that can beat their selection.
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