So, I posted last week about the terrible customer service I received from Kobo.com when I tried to return my KA1. (It suffered from the giant green splotches on the bottom of the screen. Blergh.) I really loved the size and the device, though, so I'd like to try another one. But I really, really don't want to order it from Kobo.com if I can help it. Any suggestions for a poor, American reader like me?