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Old 10-31-2011, 07:06 AM   #2
kaikara
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Posts: 110
Karma: 347050
Join Date: Jun 2011
Device: Kobo Glo, Kobo Touch, Kobo Vox
Quote:
Originally Posted by kikibay View Post
I ordered a Vox last night from its official website, and it still hasn't ship. I just wanna ask if anything is wrong with the device, how will I return it? I have never purchased any ereader from kobo before.

P.S. I live in NYC
You ordered it last night and you expected it to ship already? This device was just released so I wouldn't expect it right away. In fact there were people that pre ordered a week ago and their's have not shipped still. I would expect you will be waiting a bit for it.

If you have an issue with the device that require warranty service you will have to ship it back to them for repair.
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