Quote:
Originally Posted by tompe
It probably reduce work since fewer people will contact them if they only allow phone contact.
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It would, of course, result in a lot less work if they'd only get it right, or at least send out emails keeping us informed of what's going on.
I got an email on the 21st promising that things would happen in the new year, and we're two weeks in and nothing's happened. No wonder they're in trouble!