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Prior to ordering, I e-mailed Kobo Thursday 9/12 asking about expected ship dates, where they ship from, and length of time to reach me. Received response about 23 hours later:
"Thank you for contacting Kobo Customer Care. We are glad to help you.
We are happy to assist you with your request.
Please note that the delivery date of the New Kobo Aura is based on the region and most of the them are delivered by courier. Furthermore, the target date for you to receive the pre-order is on September 16th.
If you have any further concern feel free to contact us at any time." Followed by a ticket number
I ordered one today and immediately received an order number. About an hour and a half later was sent essentially the same thing with an invoice number. No shipping info.
I was surprised as I placed the order that the only methods of payment were MasterCard and Visa, and no expedited shipping options. Will post upon receipt.
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