View Single Post
Old 03-20-2010, 02:01 PM   #8
pilotbob
Grand Sorcerer
pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.pilotbob ought to be getting tired of karma fortunes by now.
 
pilotbob's Avatar
 
Posts: 19,832
Karma: 11844413
Join Date: Jan 2007
Location: Tampa, FL USA
Device: Kindle Touch
Quote:
Originally Posted by Patarch21 View Post
Hi,

I am using one Adobe ID, and I can read the files on the ADE software on the computer.

The files transfer fine through ADE to the pb360 and then I hold down the 'OK' key and open with adover viewer.

The message i get is "Cannot open book. Perhaps the file is damaged or protected".

I have now he firmware 15.1

The books were purchased through booksonboard and a1books. They both have checked their files and they say that there is nothing wrong with the files there end. They suggest that it is either a hardware or software fault on the pb.

Any ideas what is happening?
Does the PB show in ADE when you connect it?

Have you authorized the PB to your Adobe Account?

If not, you need to do that. I think there is something on the menu or right click button... or perhaps the Ctrl-E keystroke does it.

BOb
pilotbob is offline   Reply With Quote