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SoulTrain · 11-04-2011, 10:22 AM

Thanks for the advice. I did a hard power down and charged for a few hours last night. The battery indicator did go to 100% from that, so that seems to work. I will say that if I have to hard power down in order to charge the unit, that is an unacceptable solution. However, if Kobo personnel are indeed listening to their customers and are trying to fix these "little" problems, I think that is a very positive thing, and far better service than you get from a lot of companies.

I am never willing to simply concede that I am an unofficial product tester for a device I have paid full price for, though. I expect Kobo to promptly resolve these issues, and so far it seems like they are working towards that.

11-04-2011, 10:22 AM	#12
SoulTrain Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: Kobo Vox	Thanks for the advice. I did a hard power down and charged for a few hours last night. The battery indicator did go to 100% from that, so that seems to work. I will say that if I have to hard power down in order to charge the unit, that is an unacceptable solution. However, if Kobo personnel are indeed listening to their customers and are trying to fix these "little" problems, I think that is a very positive thing, and far better service than you get from a lot of companies. I am never willing to simply concede that I am an unofficial product tester for a device I have paid full price for, though. I expect Kobo to promptly resolve these issues, and so far it seems like they are working towards that.