Thread: Written Confirmation from Amazon that an Account closure loses everything.
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Old 10-12-2015, 02:43 AM   #4
AnemicOak
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Josie, just curious, was this from a CS person (regular CS or Kindle CS?) or someone further up the ladder?


I know when the issue hit the press back in 2012 Amazon said...
Quote:
Hello,
We would like to clarify our policy on this topic.

Account status should not affect any customer's ability to access their library.

If any customer has trouble accessing their content, he or she should contact customer service for help.
http://www.amazon.com/forum/kindle/r...x2L4A0AVZM5WVQ
Last edited by AnemicOak; 10-12-2015 at 02:49 AM.
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