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Ohekant · 08-28-2023, 07:16 PM

Hi!

My Kobo Glo is showing a flashing segmented line in the middle of the screen after failing an update, with its green led flashing constantly, I haven't been able to reset it, the power button doesn't respond even if I hold it for 20+ seconds.

Could you please send me the firmware image of the Kobo Glo N613? I want to attempt a clean install on the SD, but the Kobo should be completely off before removing the SD right? Would it be okay if I just disconnect the battery to turn it off? or should I wait for the battery to drain?

I would greatly appreciate any advice, Thanks!

08-28-2023, 07:16 PM	#29
Ohekant Junior Member Posts: 2 Karma: 10 Join Date: Aug 2023 Device: Kobo Glo	Hi! My Kobo Glo is showing a flashing segmented line in the middle of the screen after failing an update, with its green led flashing constantly, I haven't been able to reset it, the power button doesn't respond even if I hold it for 20+ seconds. Could you please send me the firmware image of the Kobo Glo N613? I want to attempt a clean install on the SD, but the Kobo should be completely off before removing the SD right? Would it be okay if I just disconnect the battery to turn it off? or should I wait for the battery to drain? I would greatly appreciate any advice, Thanks!