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And as an update, I called Amazon twice and both times got connected to someone with a thick accent (possibly from India), and they could not comprehend that I was speaking about a REFURBISHED Kindle. I kept telling them over and over that I was not speaking of a brand new Kindle, but one from the Warehouse Deals section of Amazon that was REFURBISHED because I had questions about the condition of REFURBISHED items like this.
They could not comprehend what I meant by REFURBISHED. **sigh**
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