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I have the same problem
I have tried many solutions, change the folder, use NOOK for PC, use Caliber, directly put my epubs from PC is the same.
It has happened to me of everything, beginning with the missing Shelves but also corruption in the epubs, disappearance of everything when reboot ...including sometimes corruption in the folders that i can see in y PC..
What do I do to survive?
In all the shelves I put the guide or some other document of NOOK
I put the books from Calibre with an option of not creating folders.
I will cry for my 100 dollars lost and buy another ereader that will read slower but it will leave me calm
Oh I have had the two previous NOOKs. The first one went crazy at three years old and the next one always worked perfectly but I had an accident and it was almost unusable
I never thought that the third one would give me these problems
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