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Originally Posted by issybird
I think the current Nook is a terrific device and a great value. I've only ever had good customer service from B&N, better than from Amazon or Kobo. Certainly I'd rather deal with B&N than Kobo if a device were faulty; Kobo is a horror show in that case.
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It's good to hear some positive feedback about the Nook and B&N's customer service. Of course, I'm equally concerned about Kobo's support being a "horror show."
Quote:
Originally Posted by darryl
To me it does not make sense to buy into what may well prove to be a dying "ecosystem". If B&N does fail, or even drops the Nook, there is no certainty about continued access to e-books. Particularly so in the absence of local drm free backups. Why take that risk?
I actually wish B&N well and would love to see the Nook flourish. But personally I would not spend my money on one right now.
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Yeah, that's what I'm thinking. B&N is off the list, at least for this purchase. I too wish B&N well and would be happy to consider their ereader if they no longer look like a sinking ship.