Thread: Kindle PW--About to give up.....
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Old 11-24-2012, 11:57 AM   #35
sirmaru
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Posts: 2,426
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Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Major revelation!
Quote:
Originally Posted by xendula View Post
Someone in the German forum got an interesting response from a German Amazon CS rep yesterday, in regards to the color blotches: Amazon are aware of the issue, and the color blotches may have something to do with how the LEDs are being controlled, which could be fixable through a firmware update. Their labs are currently working on a fix. They suggested the customer keep his PW for now, and he can get a new unit in January if there are still issues.
That seems to be in line with your personal logo: "They must have used multicolor LED's and finally realized it. ~ S. attempting to explain the colorful blobs on Kindle Paperwhite screens. "

Its too bad Amazon never mentioned it to all the folks who already returned their units.
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