MobileRead Forums - View Single Post

Gsullivanesq · 01-01-2012, 10:06 PM

I've been trying to set-up my new Kobo Touch for over a week. I've downloaded the Kobo Desktop Software. When I get to the second stage of the set-up, I'm prompted to enter my email address and password (for my Kobo account). When I try to enter my email address, the field shrinks to about a quarter of its size and I can't enter any text in the field - the same problem occurs with the password field. I've deleted and re-installed the Desktop Software EIGHT (!) times.

I've spoken with Kobo customer service a few times and they have concluded that it's an issue with my Mac and I should take it up with Apple. I've got a MacBook Pro and just upgraded to Mac OS X 10.7.2 (Lion).

Any thoughts?

01-01-2012, 10:06 PM	#1
Gsullivanesq Junior Member Posts: 1 Karma: 10 Join Date: Jan 2012 Device: Kobo	Mac Issues with Kobo Desktop Software? I've been trying to set-up my new Kobo Touch for over a week. I've downloaded the Kobo Desktop Software. When I get to the second stage of the set-up, I'm prompted to enter my email address and password (for my Kobo account). When I try to enter my email address, the field shrinks to about a quarter of its size and I can't enter any text in the field - the same problem occurs with the password field. I've deleted and re-installed the Desktop Software EIGHT (!) times. I've spoken with Kobo customer service a few times and they have concluded that it's an issue with my Mac and I should take it up with Apple. I've got a MacBook Pro and just upgraded to Mac OS X 10.7.2 (Lion). Any thoughts?