Thread: Kindle refunds
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Old 12-12-2010, 08:36 AM   #2
Critteranne
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Quote:
Originally Posted by sportourer1 View Post
Why do Amazon allow this for eBooks but not paper books?
You can return paper books at Amazon -- in fact, you have 30 days to return them. At least I hope so because I just returned on to them. (Based on the reviews, I thought I was getting a paperback copy of a translation of the Anglo-Saxon Chronicle. Instead, I got a book in Old English -- the reviews applied to a different edition by the same editor.)

They do have to be in good condition, or you only get a partial refund. Also, if there is an error on the part of Amazon, they pay the shipping. I know of people who return books to them all the time because the description doesn't match the book, because the book turns out to be a reprint instead of a new book, etc.

The return policy might vary by country, of course. Also, if you buy from a third party vendor, then I suppose all bets are off unless the vendor sent the wrong book, lied about condition, etc.
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