Thread: It took customer support 22 days...
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Old 02-13-2012, 06:26 PM   #20
melmac
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Posts: 1,399
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Join Date: Oct 2010
Location: Perth AU
Device: Sony PRS650, Sony T3
I have about 40+ books in my library this is the first time I've had an issue. I finally got an email reply from them stating that it had been escalated to tier 2 support.
I also had a coupon on my order kobodollaroff.
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