I just wrote an essay in response, basically, and Entourage's forum software logged me out while I was in the middle of it. The sense of the forum is probably that it's my own fault for not copying my post to the clipboard before attempting to post since we all know Entourage can do no wrong.

I'm not going to re-type it, but here's a summary: I am somewhat disappointed with the Edge, as are several others who aren't foolish enough to provoke Team Positivity by daring to criticize Entourage or the Edge publicly anymore. Indeed, one of the most well-liked commenters here, robot, has on multiple occasions expressed his disappointment with the device, but his marvelous accomplishments in improving the Edge probably insulate him from the treatment that, say, myself or jcase routinely endure. So, I'm not a troll, but thanks for asking rather than just labeling me as such and then hiding behind the ignore list as some others have.

I bought the Edge because of the potential -- despite scathing reviews from many tech sites and the urgings of colleagues and friends to wait for something better (Courier/Adam/etc) -- and I still believe it has potential. I have serious doubts as to whether it will be Entourage who unlocks that potential, given their attitudes and behavior. Salvation will likely come from another source (no pun intended), however.