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Fortunately, the vast majority of users aren't such curious folk as we and will just use ADE as the interface. It works; it's dead simple.
What is NOT dead simple are the instructions from Kobo on how to get to square one. Especially for the first time e-reader user, it's as close to bullet-proof as these things can get. Once you know how. It would be helpful if Kobo were more explicit 1-2-3.
Plug in the reader; install the desktop. Go to Adobe, install ADE. Create an ADE account; start ADE and allow it to recognise the reader. Go the Kobo store (click the software you installed at the beginning); create an account. Buy something -- even something free and download it. Click on the downloaded file; magically it shows up in ADE; drag it to the Kobo. Unplug your reader and read.
It's more complicated to relate. There may be glitches -- maybe you already have Sony e-reader installed, for example, which has taken over ADE. But the worst thing is to start manually filling up the Kobo internal drive without letting the device properly load through ADE. It may work fine; but using the ADE interface is ultimately easier and safer.
These are teething pains: hopefully they sort this out before a massive rollout in Borders next month. Plus fix that font / ePub thing. The Kobo is a little dream machine, as far as I'm concerned. Some days we tinkerers are our own worst enemies.
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