MobileRead Forums - View Single Post - Arc Putting files on my Kobo tablet, format

Canadian Cookie · 12-17-2012, 11:33 PM

Yesterday I phoned Kobo to get some help. I was on the phone for one hour and I still don’t have an answer for this . I have been trying to transfer some files from my computers to my new Kobo Arc. I downloaded the Adobe reader app because some of my files are going to be PDF. So far I can only see the files that are jpeg through Gallery. When I am transferring files to my Kobo I am not sure where they’re supposed to go, so I try putting some in the Kobo folder but I still can not see them on my tablet even when I open Adobe reader. By the way if I try transferring files to my Kobo without opening it to the point where I see the folders it doesn’t work, they will not transfer. The Kobo support people do not know how to do this, yesterday I was told that I need Overdrive to read PDF files and was also told that Adobe reader doesn’t work on Kobo. When I want to unplug my Kobo from my computer I do not get an “eject” box. Right now when my Kobo is hooked to my computer I can see the files that I have transferred on it. I am running Windows XP with SP3.
Some of the files that I would like to transfer are in Word, can I still view them on my Kobo and which app do I need for that? As you can see I haven’t started making a tapestry yet.
Also I got a free book that never downloaded to my Kobo.
Can someone help?

12-17-2012, 11:33 PM	#1
Canadian Cookie Junior Member Posts: 9 Karma: 10 Join Date: Dec 2012 Location: B.C. Canada Device: Kobo Arc	Putting files on my Kobo tablet, format Yesterday I phoned Kobo to get some help. I was on the phone for one hour and I still don’t have an answer for this . I have been trying to transfer some files from my computers to my new Kobo Arc. I downloaded the Adobe reader app because some of my files are going to be PDF. So far I can only see the files that are jpeg through Gallery. When I am transferring files to my Kobo I am not sure where they’re supposed to go, so I try putting some in the Kobo folder but I still can not see them on my tablet even when I open Adobe reader. By the way if I try transferring files to my Kobo without opening it to the point where I see the folders it doesn’t work, they will not transfer. The Kobo support people do not know how to do this, yesterday I was told that I need Overdrive to read PDF files and was also told that Adobe reader doesn’t work on Kobo. When I want to unplug my Kobo from my computer I do not get an “eject” box. Right now when my Kobo is hooked to my computer I can see the files that I have transferred on it. I am running Windows XP with SP3. Some of the files that I would like to transfer are in Word, can I still view them on my Kobo and which app do I need for that? As you can see I haven’t started making a tapestry yet. Also I got a free book that never downloaded to my Kobo. Can someone help?