I'm running asus laptop on windows 10, and my girlfriend have a MacBook with El captain, none recognized the reader, but both was able before the bug. I have try all of the factory reset: in the software setting - device information, small pin hole, hold and tap both corner. Try to setup in English(I'm french, that's why my English is bad). I also format the fat32 partition with minitools partition wizard, with succes. Try different cables, USB port. The reader dont prompt the message to enter the PC mode when I connect it but it charge fine. Any suggestion? Thanks.
Another thing, I always setup with wifi, all the book that I purchase in the Kobo store sync fine, and the reader work great aside from pc connect. When I was able to connect it to my PC, I use Calibre to sync my book and it was working great.
Last edited by Nixxx; 12-02-2015 at 08:44 PM.
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