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Old 05-08-2009, 12:29 AM   #11
lken37
Junior Member
lken37 began at the beginning.
 
Posts: 2
Karma: 10
Join Date: May 2009
Device: none
Bad screen

Opened up my Kindle this evening and found a postage sized spot on the upper right of the screen that wouldn't go away. Called the help line and in less than a minute had a nice young fellow had me do a couple of tests and declared I had a defective unit. They are sending me a new one and instructions on how to return the bad one. Now that is the way to run a business.
Ken :-)
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