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Old 11-21-2010, 11:15 AM   #12
SensualPoet
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Posts: 2,302
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Join Date: Nov 2009
Location: Toronto
Device: Kobo Aura HD, Kindle Paperwhite, Asus ZenPad 3, Kobo Glo
I agree with you about Kobos sold in Chapters/Indigo stores. They are on display, they are working models, and the staff (when you can find one), know the basics. And you can return them if they are defective or simply unloved within 30 days.

What's missing is the ability to compare several devices in the category and that's where the big box electronic or department store fails big time.

I'd expect the Kobo/Chapters sales experience would be true of Nooks in Barnes and Nobles stores. But Kindles in Staples? Not so much ....
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