MobileRead Forums - View Single Post - Troubleshooting Help restoring a replacement Kindle

mypolar · 11-07-2010, 07:41 PM

Hi, myKindle 3G that I had for less than 2 month had so many problems it had to be replaced. The good news I received the replacement the next day.The bad news after numerous calls to Kindle cs told me the ONLY way to restore all my over 500 books and documents is one by one and I need to re add everything into collections.Setting my Kindle up took days.I have everything backed up but per cs my bookmarks and highights for 100s on books not purchased on Amazon might not be retrievable even though I backed EVERYTHING up. Well my big nightmare is how to tell what book was downloaded somewhere besides Amazon? There all called «Kindle Content» since dont want 100s of duplicate to remove one by one. Any help
is appreciated. Thanks

11-07-2010, 07:41 PM	#1
mypolar Enthusiast Posts: 37 Karma: 10 Join Date: Aug 2009 Location: New York Device: Sony 505 Yeah! Palm Tungesten E2	Help restoring a replacement Kindle Hi, myKindle 3G that I had for less than 2 month had so many problems it had to be replaced. The good news I received the replacement the next day.The bad news after numerous calls to Kindle cs told me the ONLY way to restore all my over 500 books and documents is one by one and I need to re add everything into collections.Setting my Kindle up took days.I have everything backed up but per cs my bookmarks and highights for 100s on books not purchased on Amazon might not be retrievable even though I backed EVERYTHING up. Well my big nightmare is how to tell what book was downloaded somewhere besides Amazon? There all called «Kindle Content» since dont want 100s of duplicate to remove one by one. Any help is appreciated. Thanks