Quote:
Originally Posted by jlg432
I just had my ADE count reset and what I was told is I can authorize 6 PC's for ADE install and 6 devices (mobile) for a total of 12. As for setting up a new account. I don't know what they use to correlate the accounts but I opened two other accounts with different name variance and different emails but they were still brought in under the control of the same main account hence the request for reset via CS.
It's too bad that the end user cannot manage his quota via their (Adobe's) web site. I don't mean access to the encryption key or method but the actual count and which devices are active. Just like Amazon does with their Kindle products be it physical device or logical.
John
|
FWIW, I was told by Adobe that when they reset, the number drops from 6 to 4 (4 computers & 4 devices.)
I so totally agree that it is unfortunate that we cannot manage our own devices on Adobe. As aggravated as I was to be unable to authorize my 2 new devices, they did respond fairly quickly with the reset, a pleasant and welcome surprise.