Thread: How is our customer service to you?
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Old 09-22-2009, 08:45 PM   #23
Robertb
Astak Director, Bus. Devl
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Astak failure?
Quote:
Originally Posted by jojo81 View Post
yeah it is a bit bad considering they are going to lose custom because of it, i am in no way prepared to hand over my hard earned cash o a company that cant be bothered responding to a simple but important query.
thanks for the link btw
Dear jojo81:

This is Robert B from Astak. Did we slip up? That is unacceptable and we will look into this. We pride ourselves on great customer service. IF we failed you then I am VERY humiliated and sorry.

We are going to check up on this! PLEASE leave me a private message with the details and what day and what time. It is NEVER a bother responding to anyone and this will NOT be left alone.
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