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I've had good luck in reporting formatting issues to Amazon. Sometimes they've been able to get the problem correct very fast (mangled title) and other times (nearly every word containing the letter "p" was capitalized) a bit over a week. I didn't return the books, I just re-downloaded the corrected versions. The book that took over a week to correct, I did not receive notice when it was fixed. I found out on my own.
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