|
Not impressed by Kobo executive customer care
Desoto, did Shasan reply to you when you emailed? Kobo executive customer care offered me a refurbished $35 Kobo touch. Apparently they have a 3-month warranty on replacement Touches. But I asked them why should I be expected to pay more money for another Touch when I didn't find the first two worked right. Regarding the battery/indicator, they basically have no troubleshooting steps, but they jump right to wanting to send a replacement. I'm not impressed by these guys.
|