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>> ... This is ridiculous! ...
No, this a a relatively new product to come to the marketplace. And we are ALL fortunate to have honest-to-gawd kobo representatives here to assist us. The vast majority of owners are pleased with their kobo units (do NOT start a poll here, folks).
If you are as impatient as your message implies, then by all means return your kobo and get a Kindle2 or Nook or something else. Burt to post, "Me, too!" without providing a single detail of what your system setup is - nor any purchase details - tells me that you really are not interested in getting your kobo fixed, and that you want instant gratification.
AND I COMPLETELY UNDERSTAND THAT. And that is OK. You just spent close to two hundred bucks on a device, and want it to work NOW.
But we purchased our kobos for a reason. And the VAST majority worked AS ADVERTISED up to a week ago. It is a "growing pains" upgrade that has some of us temporarily stumped.
Clint Bradford
NOT employed by Kobo in any manner
909-241-7666
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