Thread: Killed my Reader :(
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Old 05-27-2009, 01:16 PM   #14
Alisa
Gadget Geek
Alisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongueAlisa can tie a knot in a cherry stem with his or her tongue
 
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Posts: 2,324
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Join Date: Aug 2007
Device: Paperwhite, Kindle 3 (retired), Skindle 1.2 (retired)
Quote:
Originally Posted by Elfwreck View Post
Called support; they suggest a hard reset & recharge (which they don't expect to work, but sometimes it does, and that doesn't cost me anything); otherwise, call them back & talk exchange/repair prices.
I'm so sorry about your reader. I've never broken one but I've seen a few pictures here and it seems that when the substrate is cracked, it's quite visible. Can you see breakage? If so I'm surprised they advised the reset route.
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