Thread: Can not login into Kobo Desktop app and syncing my device.
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Old 08-06-2011, 10:46 AM   #2
Joe563
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Posts: 328
Karma: 23499
Join Date: Jun 2011
Location: New Westminster, BC
Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)
It appears that there is a communication problem between your Touch and your computer.

Here is a list of possibilities along with their remedies.
1) USB port problem - try another USB port and/or another computer
2) Faulty USB cable - try another USB cable. Some smartphones use the same USB cable as the Touch
3) Faulty Touch - exchange at place of purchase
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