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Old 09-16-2015, 09:02 PM   #33
tvuongpham
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Posts: 183
Karma: 2826564
Join Date: Feb 2010
Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350
Noted: Thank you for your opinion. Interpretation of consumer law is different in the USA vs other parts of the world.

My apologies if I offended anyone on this board if my ALL CAPS were interpreted as shouting at your directly. I don't appreciate being called a liar. ;-)

As a point of clarification the warranty expressed and implied is published on KOBO. It does not say anywhere all purchases must be from a closed network of vendors and distributors.

A valid receipt was provided. I am not concerned a I always had the option to return to seller as stated in the sale conditions. I however optimistically wanted Kobo to work and see how their "support/ customer service" worked.

I already have read from other reviews how Kobo support puts its end users/ "customers" through the riot act and accuses them of damage etc as an "easy out" to avoid warranty work.

sad.

so be it. We have a difference in opinion.

A nutter ? Perhaps I am, but I have my rational. Not everyone will subscribe but then you have your right to your own opinion.

Have a nice day.

I am done with this topic. The only followup will be if the Kobo Rep here will respond as they said they will...

/nuf said
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