Quote:
Originally Posted by toddos
Most phone systems have shortcuts. 9 times out of 10, if you just pound on 0 enough times the automated system will give up and send you to a person. You still have to deal with long hold times and people who don't know what they're doing, but I do this all the time with Comcast, UPS, and many others.
When all else fails and you can't get any satisfaction, it's time to turbo. Use this sparingly, or you'll ruin it for everybody. |
There's a really good website for UK users
http://www.saynoto0870.com/, which gives you the telephone numbers which have real people on the end, for many of those companies who use non-geographical - often contracted out - so called "customer services". If all you want to do is order a replacement grommit for your wingding it's probably better to use the published number, but these alternatives can be useful if the official channels haven't worked.