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Bookworm_Girl · 12-14-2010, 11:38 PM

The Reader Store is working for me ok. I just downloaded a book. Here is some FAQ info. http://ebooks.custhelp.com/app/answe...lkL1kzREo2eWhr

See the text below from the FAQ's. Maybe you have one of these cards? If not, then try calling customer support by phone and see if they can assist you.

NOTE: Some Gift Cards sold at Best Buy and Walmart are misprinted with the prefix "NGC" instead of "NGE". If you have one of these cards, please try again with the correct prefix (NGE).

12-14-2010, 11:38 PM	#2
Bookworm_Girl E-reader Enthusiast Posts: 4,871 Karma: 36507503 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	The Reader Store is working for me ok. I just downloaded a book. Here is some FAQ info. http://ebooks.custhelp.com/app/answe...lkL1kzREo2eWhr See the text below from the FAQ's. Maybe you have one of these cards? If not, then try calling customer support by phone and see if they can assist you. NOTE: Some Gift Cards sold at Best Buy and Walmart are misprinted with the prefix "NGC" instead of "NGE". If you have one of these cards, please try again with the correct prefix (NGE).