I think this thread was originally created by someone representing PocketBook, however, that person has moved on and I doubt that anything written here gets back to the company anymore. Also, PocketBook has pulled back from the North American market, so there aren't many of us left in this forum. So, with few of us here and ignored by the company, it doesn't make sense to put any effort into setting up a bug recording system. You would do better to go to the German forum here at MobileRead where the vendor Forkosigan moves information back and forth, or to the Russian/Ukrainian forums at
http://www.the-ebook.org where PocketBook employees are members.