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I just got a Kindle 5th Gen two days ago and Amazon can register it on their end, but I can't register it on my end (from the Kindle). You are not alone in this issue because I saw a post on Reddit about it too. I swear on my life the info I enter on the Kindle is correct - I double check like 3 times each time. And it is up to date too. So who knows what the problem is.
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