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I don't think you are 'whining', greenapple, but I do not consider txt and doc ebook formats. Features not working as advertised is annoying, but in my case these are features I don't care much about, as is the built in mp3 player.
If I was buying the story for very specific files, I would have taken a SD card with these files to the store to try if they work.
I did so with some pdf files and it was sufficient for my needs. This was even with an ancient firmware version, v1.04 I think, pre pdf reflow. And for me, the story has only gotten better.
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