Quote:
Originally Posted by PeterT
How I wish people would realize that their attitude affects dramatically how they get perceived and helped; both by other users AND by the helpdesks they get in touch with.
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Fair enough. It wasn't my intention to ruffle anybody's feathers. I have had nothing but a great experience with my KT up until last week. Not everybody is tech-savvy and a person such as myself is trying hard to get the issues resolved but it seems to no avail anywhere. I am frustrated.
Please, perhaps a bit of patience with somebody who has had it up to here with requesting help and not being able to get any straight answers anywhere. I paid for a product and a service which is not functioning at this moment. I cannot see how my behaviour should reflect anything other than this felt frustration. If this has offended you, I apologise.
Had I found this site last week before these issues occurred, I would have been raving about my KT. Today I'm not and have been looking for some resources to help me. I thought this might be a place to get some assistance.