MobileRead Forums - View Single Post - Digital Editions -- Too Many Activations

Serena · 01-08-2010, 11:41 AM

Has anyone had any luck with getting their activations re-set? Is there a better way to do this than going through Adobe Support?

I re-set my device, and in the process I ran out of activations. Did not realize that activations are not actually per device, but apparently are counted every time you attempt to activate. I have a support ticket in with Adobe, and have been waiting 4 days for them to fix. Apparently, the support desk does not know how to re-set the activations.

I also contacted Sony to see if they could help, but apparently, they just have to put in a ticket with Adobe too.

VERY FRUSTRATING!!!

Never mind, I went with the "strip DRM" solution. Thank you I Love Cabbages!!!

01-08-2010, 11:41 AM	#1
Serena Zealot Posts: 109 Karma: 554408 Join Date: Dec 2009 Location: Kansas City, KS USA Device: Kobo Aura One	Digital Editions -- Too Many Activations Has anyone had any luck with getting their activations re-set? Is there a better way to do this than going through Adobe Support? I re-set my device, and in the process I ran out of activations. Did not realize that activations are not actually per device, but apparently are counted every time you attempt to activate. I have a support ticket in with Adobe, and have been waiting 4 days for them to fix. Apparently, the support desk does not know how to re-set the activations. I also contacted Sony to see if they could help, but apparently, they just have to put in a ticket with Adobe too. VERY FRUSTRATING!!! Never mind, I went with the "strip DRM" solution. Thank you I Love Cabbages!!! Last edited by Serena; 01-08-2010 at 04:09 PM.