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Old 01-14-2011, 07:08 PM   #5
deborahjeanne
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Posts: 108
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Join Date: Jan 2011
Device: Nook Color. Kobo Touch (died 2014). Kobo Glo.
ltr, I was wondering if it was the number of devices that was the problem, so thankyou for confirming that it is not. You have described the problems very cleary. I'm sorry for your frustration, but it is nice to know someone else shares my problem. Kobo helpdesk told me most recently:

Hello,

Thank you for contacting Kobo customer care.

Unfortunately this is not possible as you are unable to sync your eReader with your phone. The only way around this is bookmarking on the Kobo website and signing out and back in to your app on your iPhone. This will update your book mark.

Sincerely,
The Kobo Team


I had hoped that after 4 phone calls, with the problem being "escalated" that they actually understood what the problem was, but I have my doubts about that.
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