Hi regarding this problem, I realized that I had set up my wi-fi network as mettered. It is possible that for some of you that worked "magically" is because you connected the reader somewhere else than home and windows got to download the necessary drivers for it show in your file explorer. Afterwards it was probably ok since the correct installation took place.
Make sure your connection is NOT mettered in the advance properties for each SSID name. Once you remove this setting, it will install ok. I have to set my connection mettered because I have a limited amount of traffic at home and I don't windows downloading all the updates at home but anywhere else. But I realized that this will affect installing new hardware as well. Hope this helps.
